- Store regulations
UWAGA: niniejszy regulamin został automatycznie przetłumaczony przez translator google. Podstawę prawną stanowi regulamin w języku polskim.
§1 General Provisions
1.1. These regulations govern the use of the Online Store run at www.aledruciak.pl,
1.2. The online store operating at www.aledruciak.pl (hereinafter: AleDruciak online store) is run by Widawscy Studio Architektury Tomasz Widawski, NIP: 629 225 74 46, REGON: 243291265. (hereinafter referred to as "aleDruciak").
1.3. Entrepreneur's contact details, enabling the Buyer to contact the Seller: 1) postal address: ul. Plots 39C, 41-303 Dąbrowa Górnicza;
2) telephone and/or fax number: tel.: +48 604 488 026;
3) e-mail address: email@example.com
1.4. The regulations of the "aleDruciak" online store are continuously placed on the website www.aledruciak.pl in a way that allows customers to obtain, reproduce and record its content. The Regulations are also made available to Customers before concluding the contract.
The terms used in these regulations mean:
2.1. Consumer - a natural person within the meaning of art. 221 of the Civil Code,
2.2. Entrepreneur with consumer rights - it is a natural person concluding a contract directly related to its business activity, when the content of this contract shows that it does not have a professional nature for that person, resulting in particular from the subject of its business activity, made available on the basis of provisions on the Central Register and Information on Economic Activity,
2.3. Entrepreneur - means a natural person, a legal person or an organizational unit that is not a legal person, to whom the law grants legal capacity, conducting business or professional activity on its own behalf and performing a legal act directly related to its business or professional activity,
2.4. Service Provider/Seller - aleDrucak brand, Widawscy Studio Architektury Tomasz Widawski, 42-520 Dąbrowa Górnicza, ul. Broniewskiego 72b, Poland
2.5. Online store - an online store run at www.aledruciak.pl by Widawscy Studio Architektury Tomasz Widawski
2.6. Civil Code - Act of April 23, 1964. (Journal of Laws 2020.1740),
2.7. Goods and Services - all services provided and goods being the subject of the sales contract between the seller and the buyer,
2.8. Regulations - these regulations for the provision of electronic services within the meaning of art. 8 of the Act on the provision of electronic services of July 18, 2002 (Journal of Laws 2020.344),
2.9. Customer / Buyer - a natural person, legal person or organizational unit that is not a legal person, to whom specific provisions grant legal capacity, who makes or plans to place an Order within the Online Store using electronic means, including a Consumer, an Entrepreneur with consumer rights and an Entrepreneur,
2.10. Order - the Customer's declaration of will, in which the Customer accepts the Seller's sale offer, which includes in particular the price, type, quantity of Goods or Services as part of the sale via the online store.
2.11. Consumer Rights Act - Act of 30 May 2014 on consumer rights (Journal of Laws 2020.287).
§ 3 Rules for using the online store
3.1. The prices of all goods and services offered by the Store are gross prices (the seller uses the subjective right to VAT exemption) and are expressed in Polish zlotys. Deviations from the Polish currency rule are clearly marked.
3.2. The prices on the website of the "aleDruciak" store, as well as descriptions of goods and services, are only commercial information, not an offer within the meaning of the Civil Code. They become binding - for the purpose of concluding a specific contract - only when the Seller confirms the acceptance of the order for execution.
3.3. The seller uses discount codes in the "aleDruciak" online store that authorize the purchase of goods with the discount indicated on the coupon. Discount codes cannot be exchanged for cash equivalent.
3.4. To place an order in the "aleDruciak" online store, it is necessary to accept these Regulations.
3.5. In order to successfully place an order in the "aleDruciak" online store, it is necessary to have a device with Internet access that allows you to browse websites, as well as a keyboard or other device that allows you to correctly fill out electronic forms. It is recommended to use the latest versions of web browsers: Firefox, Chrome, Microsoft Edge, Opera, Safari for OS X, etc.
3.6. The Online Store website uses Responsive Web Design (RWD) technology, which adjusts the content of the website to the device on which it is displayed. The Store's website is prepared to be displayed both on desktop computers and mobile devices.
3.7. The website of the "aleDruciak" online store has certificates
SSL fikat - a secure communication encryption protocol.
§ 4 Terms of concluding a sales contract
4.1. Orders in the "aleDruciak" online store can be made by completing the appropriate forms available on the store's website.
4.2. When placing an order, the customer is obliged to provide correct personal data: name and surname, address, e-mail address and mobile phone number.
4.3. After receiving the order, the Seller confirms its receipt and at the same time informs about the acceptance of the Order for execution. Confirmation of the order takes place by sending an appropriate e-mail message to the Customer by the Seller to the address provided in the order form. Upon confirmation of the acceptance of the order by the Seller, the contract is considered concluded.
4.4. The content of the sales contract is made available and recorded by making these Regulations available on the Online Store website, sending relevant information to the Customer's e-mail address provided when placing the order, referred to in §4 point 4.2.
4.5. Placing Orders in the "aleDruciak" online store is possible 24 hours a day, all days of the year.
§ 5 Payment method and payment date
5.1. In the "aleDruciak" store, you can pay in one of the following ways:
- transfer to the Seller's bank account,
- through the payment services of third-party providers.
5.2. After placing the order, the Customer receives by e-mail a bank account number to which the correct amount should be transferred. As soon as the payment is credited to the "aleDruciak" store's bank account, the order is sent for execution.
5.3. The online store "aleDruciak" does not enable payment by installments.
5.4. The "aleDruciak" online store enables payment via the following external electronic payment services, such as:
5.5. The customer is obliged to make the payment using one of the above-mentioned methods within 7 calendar days from the date of conclusion of the sale.
5.6. If you choose cash on delivery, the customer is obliged to make the payment upon receipt of the shipment.
§ 6 Delivery
6.1. The ordered goods are delivered only on the territory of the Republic of Poland or European Union countries and takes place at the address indicated by the Customer in the order form.
6.2. The shipping time of the goods is marked on the "aleDruciak" online store's website. The seller will make every effort to ensure that the delivery of the goods takes place within the time specified in the product card in the online store. If it is impossible to deliver the goods within the above-mentioned time, the Buyer will be informed immediately.
6.3. Delivery of the ordered Goods takes place via:
- DPD courier
6.4. At the time of handing over the goods to the courier company, the Buyer is notified of this fact by sending an e-mail to the address provided in the order.
6.5. Sales in the online store are carried out only in the form of mail order.
6.6. The costs of delivering the Goods, which, in addition to the price for the Goods, are borne by the Customer, are provided on the Store's website when placing the Order.
6.7. The cost of delivery of goods in the case of choosing cash on delivery is fully covered by the Customer.
6.8. Upon receipt of the goods, the Customer is obliged to confirm its receipt. From now on, the goods become the property of the customer.
§ 7 Withdrawal from the contract
7.1. The Buyer who is a Consumer or an Entrepreneur with consumer rights who has concluded a distance or off-premises contract has the right to withdraw from the concluded sales contract within 14 days from the date of handing over the goods to him without giving a reason.
7.2. In the event of exercising the right referred to in the preceding point, the Buyer should inform the Seller about it by submitting a declaration of withdrawal on the form provided by the Seller, which may be sent by post to the following address: 41-303 Dąbrowa Górnicza, ul. Plots 39C; it can also be done electronically using the electronic withdrawal form sent to the seller's e-mail address firstname.lastname@example.org. To meet the deadline, it is enough to send a statement before its expiry. A declaration of withdrawal submitted after the deadline referred to in §7 point 7.1 has no legal effect.
7.3. The form of declaration of withdrawal from the contract (Annex No. 1 to these Regulations) is provided to the Buyer in paper form (in the documentation attached to the shipment) and in electronic form (in the attachment to the e-mail correspondence confirming the acceptance of the order for execution).
7.4. If the Consumer or Entrepreneur with consumer rights submits a statement of withdrawal electronically via the electronic withdrawal form
of the contract, the Seller will immediately send a confirmation of receipt of the statement of withdrawal from the contract (on a durable data carrier within the meaning of Article 2(4) of the Act of 30.5.2014 - on consumer rights.
7.5. The cost of returning the goods, except for the situation referred to in art. 33 (i.e. in the event of additional costs resulting from the method of delivery chosen by the Consumer or Entrepreneur with consumer rights other than the cheapest usual method of delivery available in the Online Store) and art. 34 sec. 2 of the Act of 30.5.2014 - on consumer rights, shall be borne by the Seller.
7.6. The buyer is obliged to properly secure the returned goods so as to prevent them from being damaged in transport (direct cost of returning the goods - in accordance with Article 34(2) of the Act of 30 May 2014 - on consumer rights (i.e. Journal of Laws of 2017 item 683).
The consumer or Entrepreneur with consumer rights bears the direct costs of returning the goods.
7.7. The consumer or Entrepreneur with consumer rights is obliged to return the item immediately, but not later than within 14 days from the date on which he withdrew from the contract. The seller may stipulate that in the event of withdrawal from the contract, the item to be returned will be collected by him or a person authorized by him.
7.8. If the delivered goods are incomplete or bear traces of use, going beyond the ordinary management of the thing, the Seller reserves the right to refuse to accept the shipment, or to reduce the amount returned by the equivalent of the damaged goods.
7.9. In the event of withdrawal from the contract, all payments made by the Buyer, including delivery costs, will be transferred to the Buyer's bank account immediately, but not later than within 14 days from the date of receipt by the Seller of the Buyer's statement of withdrawal from the contract.
7.10. The Seller declares that the refund referred to in § 7 point 7.9 of the Regulations will be made using the same method of payment as used by the Buyer. The Seller, in consultation with the Buyer, may determine a different method of return, which will not involve the Buyer having to incur additional costs.
7.11. The Seller declares that the right to withdraw does not apply to contracts covered by art. 38 of the Act of May 30, 2014 - on consumer rights,
7.12. By concluding the contract, the Consumer or Entrepreneur with consumer rights confirms that he has read the content of these regulations, including confirms that he has been notified of the right to withdraw from the concluded sales contract within 14 days from the date of handing over the goods to him.
§ 8 Complaints
8.1. The basis and scope of the Seller's liability towards the Customer for non-compliance of the Product with the Agreement are defined by generally applicable laws and the following provisions of the Regulations.
8.2. The seller is obliged to deliver the product without defects.
8.3. In the event of mechanical damage caused during delivery or in the event of a complaint being made to the Seller, the Buyer should send information about this fact by letter to the following address: 41-303 Dąbrowa Górnicza, ul. Parcels 39C or via e-mail to: email@example.com. In the notification, it is recommended to indicate the defect that, in the Customer's opinion, the goods have, and if possible - to document the said defect, the date of occurrence of the defect, requesting a way to bring the goods into conformity with the contract in accordance with art. 560 ff. of the Civil Code and providing contact details. The above requirements are recommendations, their absence does not affect the effectiveness of the complaint.
8.4. The seller will respond to the notification within 14 days of receiving the notification. Failure to respond to the Seller within the above-mentioned period means that the Seller considered the complaint justified.
8.5. Detailed information on the possibility for the Customer who is a Consumer to use out-of-court methods of dealing with complaints and redress as well as the rules of access to these procedures are available at the offices and on the websites of poviat (municipal) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, Inspectorates of the Trade Inspection and at the following Internet addresses of the Office of Competition and Consumer Protection:
8.6. The Customer who is a Consumer has in particular (but not exclusively) the following exemplary possibilities of using out-of-court methods of dealing with complaints and pursuing claims:
8.6.1. The customer is entitled to apply to the permanent amicable consumer court referred to in art. 37 of the Act of December 15, 2000 on the Trade Inspection (consolidated text: Journal of Laws of 2019, item 1668, as amended), with a request to settle a dispute arising from the concluded Sales Agreement. Regulations of the organ
The organization and operation of permanent consumer arbitration courts are specified in the Regulation of the Minister of Justice of July 6, 2017 on
defining the rules of organization and operation of permanent arbitration courts of permanent arbitration courts at the voivodship inspectors of the trade inspection. (Journal of Laws of 2017, item 1356).
8.6.2. The customer is entitled to apply to the provincial inspector of the Trade Inspection, in accordance with art. 36 of the Act of December 15, 2000 on the Trade Inspection (consolidated text: Journal of Laws of 2019, item 1668, as amended), with a request for out-of-court settlement of the dispute between the Customer and the Seller. Information on the rules and mode of the mediation procedure conducted by the voivodship inspector of the Trade Inspection is available at the offices and on the websites of individual Voivodship Inspectorates of the Trade Inspection.
8.6.3. The customer may submit a complaint via the ODR online platform: http://ec.europa.eu/consumers/odr/. The ODR platform is also a source of information on the forms of out-of-court settlement of disputes that may arise between entrepreneurs and Consumers.
§ 9 Rules for publishing opinions
9.1. Each buyer/customer may post opinions about the goods/services in the appropriate place on the Store's website. The opinion should be written in Polish, observing the principles of correct Polish.
9.2. Opinions are subjective statements of customers. The seller bears no responsibility for their content.
9.3. The buyer/customer declares that his statement does not violate applicable law or the rights of third parties. He bears full responsibility for the statements placed by him in the "aleDruciak" Online Store.
9.4. The submitted opinion is subject to verification by the seller in terms of checking whether the opinion contains prohibited content, i.e. in particular when the opinion violates applicable regulations, contains prohibited content, advertising content, personal data, violates copyrights, etc.
§ 10 Personal data
10.1. The administrator of personal data is the Seller.
§ 11 Final Provisions
11.1. The Seller reserves the right to make changes to these Regulations for important reasons. Any changes to the Regulations come into force on the appropriate date indicated by the Seller, but not shorter than 7 days.
11.2. The amended Regulations bind the Buyer/Client, if the requirements specified in art. 384 and 384  of the Civil Code, i.e. he was properly notified of the changes and did not terminate the contract within 14 calendar days from the date of notification.
11.3. According to Art. 8 sec. 3 point 2 lit. b of the Act of 18.7.2002 on the provision of electronic services, the entity using the "aleDruciak" online store website is obliged not to post unlawful content on this website.
11.4. In matters not covered by these regulations, the relevant provisions of the Civil Code and the Act of May 30, 2014 - on consumer rights will apply.
11.5. These Regulations are available at the Internet address www.aledruciak.pl. 11.6. Agreements with the seller are concluded in Polish.
11.7. The Regulations come into force on July 1, 2023.
Appendix No. 1 to the Regulations.
WITHDRAWAL FROM THE AGREEMENT
[this form should be completed and returned only if you wish to withdraw from the contract]
brand "aleDrucak" Widawscy Studio Architektury Tomasz Widawski
st. Plots 39C
41-303 Dabrowa Górnicza
I/We(*) hereby give notice(*) of my/our(*) withdrawal from the contract for the sale of the following items(*) the contract for the supply of the following items(*).
Date of conclusion of the contract(*)/receipt(*)
Name of consumer(s)
Signature of the consumer(s)
[only if the form is sent on paper]
(*) delete as appropriate